Privacy Policy

Last Updated: June 2026

Welcome to JebliMaak (“the App”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application.

By using the App, you agree to this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When placing an order, we may collect:

• Name
• Phone number
• Delivery address
• Order details

This information is used solely to process and deliver your order.

1.2 Optional Location Sharing

Customers may optionally choose to share a delivery location using the in-app map feature.

Location sharing is completely optional and is only used to improve delivery accuracy.

We do not track customer location in the background.

The App only accesses location when the customer explicitly chooses to select a location on the map.

1.3 Device Information

We may collect limited technical information such as:

• Device notification token (Firebase Cloud Messaging)
• Device type
• Operating system version

This information is used to send order updates and notifications.

2. How We Use Information

We use collected information to:

• Create and manage orders
• Contact customers regarding their orders
• Improve delivery accuracy
• Send order notifications
• Provide customer support
• Improve app performance

3. Notifications

The App may send push notifications related to:

• Order status updates
• Delivery assignment
• Delivery completion
• Messages related to orders

Users can disable notifications from their device settings.

4. Third-Party Services

The App may use third-party services such as:

• Google Maps for displaying maps and selecting locations
• Firebase Cloud Messaging for push notifications
• WhatsApp for customer support communication

These services may process data according to their own privacy policies.

5. Data Sharing

We do not sell personal information.

We only share information necessary to complete deliveries, such as:

• Customer name, phone number, address, and selected delivery location with assigned delivery personnel

6. Data Security

We take reasonable technical measures to protect your information against unauthorized access, misuse, or disclosure.

However, no method of electronic storage or transmission is completely secure.

7. Data Retention

We retain information only for as long as necessary to:

• Provide our services
• Resolve disputes
• Maintain order history
• Comply with legal obligations

8. Children’s Privacy

This App is not intended for children under 13.

We do not knowingly collect personal data from children.

9. Your Rights

You may:

• Request correction of information
• Request deletion of personal data
• Refuse optional location sharing

10. Permissions Used

The App may request:

• Location Permission — only when selecting a location manually on the map
• Internet Access — for communication with servers
• Notifications — for order updates

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by changing the “Last Updated” date.

12. Contact Us

If you have questions regarding this policy, contact us:

asksoft1505@gmail.com

App Name: JebliMaak